Essential Knowledge for Customer Experience Management

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Getting Smart About CX Analytics

How to Deliver the Insights Your Stakeholders Need

March 28, 8:30a.m. Pacific | 4:30 p.m. GMT
You diligently deliver CX insights to your stakeholders, but when it comes to analytics, one size does not fit all. Depending on the CX objectives for a particular function or group, the analytics needed can vary widely. We’ll offer insights into how to think about each of your stakeholders needs to help determine when to rely on standard analytics, and when you need to take a deeper dive into custom data analysis.

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Infographics & Data Sheets Infographics & Data Sheets

EBooks

Webinars

Infographics & Data Sheets