Customer Experience. No Compromises.
Software for NPS-Driven, Customer-First Companies. START WITH NPX
Software
Purpose-built and comprehensive software delivered in the cloud
Data
The world’s largest set of CX performance data drives our work – and yours
Expertise
Battle-tested, real-world insights to guide you to CX success
Satmetrix NPX Powers Success
Make your NPS-driven customer experience program more effective. Rely on our comprehensive, purpose-built software to automate key aspects of your work and guide best practices.
- Collect and integrate customer experience data
- Reveal unprecedented insights with automated analytics (text too!)
- Automate and monitor your action management process
- Deliver on-point CX insights to all levels and all roles
- Improve the customer experience with targeted change
Customer Successes
Forward-Thinking Companies Choose Satmetrix
Explore Our Resources
Understanding Customer Experience Management
Five Key Elements of a Comprehensive Approach
The ROI of CEM
The True Engine of Profit, Growth, and Value
Demystify the Customer Journey
Keep it Simple, Get it Right for CEM Success