Eliminate Customer Service Blind Spots
Join the NICE Enlighten AI Feedback Beta Partner Program!
Ready to Get Proactive About Churn Prevention?
As a valued NICE customer, you’ve been selected to partner with us and be among the first to use NICE Enlighten AI Feedback to proactively prevent churn.
See how the solution works:
Yes, I Want to Join the Beta Program!
Thank you! We will be in touch soon.
Retain High-Value Customers with NICE Enlighten AI Feedback
Prevent Churn, At-Scale
Powerful AI identifies and closes the loop with at-risk customers, at scale, to proactively prevent churn.
Reduce Costly Repeat Calls
Friendly, hyper-personalized, contextual surveys deliver frictionless CX and reduce repeat calls.
Increase Customer Loyalty & NPS®
Informed conversations help you transform more high-value customers into loyal promoters.
Why Join the Beta Program?
- Get a jump on competitors—be the first to use this powerful new AI-driven solution.
- Empower your team to proactively prevent churn, at-scale, and retain high-value customers.
- Extend the value of NICE solutions to help your team act on the voice of your customer.
- Work closely with the NICE team—make your voice heard, share your expertise and contribute to future product enhancements.
The Modern, AI-Driven Approach to Churn Prevention
Expanding upon NICE Satmetrix Voice of the Customer, NICE Enlighten AI Feedback uses powerful AI and analytics to identify and close the loop with at-risk customers through highly-personalized, contextual, conversational surveys.
It makes the process easy and delivers informed conversations, so you can transform more high-value customers into loyal promoters—with fewer costly callbacks, and less hands-on intervention.