Employee Experience at Home Benchmark

Increase Employee Engagement while Transforming Experiences in Times of Change

The COVID-19 disruption has highlighted a new reality for all of us, and that is that change is inevitable and ongoing. How can companies leverage insights as opportunities for transformation, to evolve as stronger in the wake of this, or any disruption?

The NICE Satmetrix Employee Experience Benchmark uncovered critical actions that companies can take to transcend change. Read this ebook to understand the results of the benchmark, the impact of the shift to remote working, and how companies can evolve with holistic insights that transform customer experiences.

Download our ebook to discover:

  • How Employee Experience (EX) insights can offer the clarity needed for companies to evolve and adapt
  • How WFH dynamics impact employee productivity, engagement, and loyalty
  • What employers can do to reduce the negative impact of a remote workforce on customer experience

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