Extracting Actionable Insights at Scale with Superior VOC Analytics
Identify the Key Drivers of Loyalty and Dissatisfaction
A Customer Experience (CX) program can only provide so much value without strong analytics and metrics to support it. NICE Satmetrix CX software comes standard with a superior customer experience analytics package that delivers everything you need, and expands to add more if you want it. Its powerful and accurate algorithms, collaborative reporting, and big-picture visualizations help to push your program to new heights and give you more and innovative ways to provide customers with the best experience possible.
Download the datasheet to discover:
The types of purpose-built analytics ready to fuel your VOC insights
How automated and ad hoc reporting distributes when and where they are needed
What our advanced reporting frameworks can do to advance your program and drive engagement