HireRight Customer Success Story

HireRight Realizes a “Huge Win” With Feedback Management

Learn how HireRight realized a 21% increase in NPS during its first year of implementation and was able to understand which client satisfaction improvements contributed to the gains. “We’re not just getting a bunch of data, we’re using that data to build a better organization”, reported Annie Dellinger, Global Quality Supervisor at HireRight.

1

Increased NPS

Top-tier clients realized a 21% increase in NPS

2

Happy Customers

55% increase in overall satisfaction

3

Better Issue Resolution

32% realized an improvement in issue resolution