HireRight Customer Success Story
HireRight Realizes a “Huge Win” With Feedback Management
Learn how HireRight realized a 21% increase in NPS during its first year of implementation and was able to understand which client satisfaction improvements contributed to the gains.
“We’re not just getting a bunch of data, we’re using that data to build a better organization”, reported Janie Dellinger, Global Quality Supervisor at HireRight.
Top-tier clients realized a 21% increase in NPS
55% increase in overall satisfaction
Better Issue Resolution
32% realized an improvement in issue resolution