Customer Successes

These NICE Satmetrix customers know that good insights drive even better knowledge about their customers. Learn how leading brands leverage holistic VOC data to anticipate customer needs, reduce friction, and maximize loyalty.

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Ciox

Ciox

Rebuilding a Voice of the Customer Program in the Healthcare Sector

O-I Glass

O-I Glass

Learn how O-I Glass increased Net Promoter Score by 24 points to boost customer loyalty

Bobst

Bobst

Bobst increases CX program coverage from 0 to 95%, raises overall group NPS from 10 to 35 and increases net revenue by 26.8%

Livelo

Livelo

Discover how Livelo leveraged NICE Satmetrix to transform from a top-down customer approach to a bottom-up tactic that collects survey data from customers at key moments in their journey.