HireRight Customer Success Story HireRight Realizes a “Huge Win” With Feedback Management Learn how HireRight realized a 21% increase in NPS during its first year of implementation and was able to understand which client satisfaction improvements contributed to the...
Evolent Health Customer Success Story Evolent Health Renews Listening Commitment with Feedback Management Learn how a comprehensive Voice of the Customer survey initiative – with the goals of improving both customer experience and employee engagement –...
County of San Diego Customer Success Story San Diego County Boosts Customer Satisfaction by 445% One of the busiest government contact centers in the country was able to gather critical customer feedback, and take meaningful action to increase customer satisfaction....
OneSource VirtualCustomer Success Story OneSource Virtual Boosts Performance,Realizes Savings Learn how NICE Satmetrix holistic VOC as a part of a solution suite with NICE CXone helped to maximize customer feedback for Business Process as a Service (PBaaS) pioneer,...
NewDay Customer Success Story NewDay Delivers Customer Service Change Using NICE Satmetrix UK-based consumer finance company, NewDay needed a more mature Voice of the Customer (VOC) program that would allow them to see the entire customer experience, and pinpoint the...
Toyota Financial Services Customer Success Story A Global Auto Finance Agency Manages a CX Transformation at Lightning Speed Learn how NICE Satmetrix holistic VOC as a part of a solution suite with NICE CXone helped one of the largest auto finance providers to quickly...
