County of San Diego

County of San DiegoCustomer Success Story San Diego County BoostsCustomer Satisfaction by 445% One of the busiest government contact centers in the country was able to gather critical customer feedback, and take meaningful action to increase customer satisfaction....

OneSource Virtual

OneSource VirtualCustomer Success Story OneSource Virtual Boosts Performance,Realizes Savings Learn how NICE Satmetrix holistic VOC as a part of a solution suite with NICE CXone helped to maximize customer feedback for Business Process as a Service (PBaaS) pioneer,...

NewDay

NewDay Customer Success Story NewDay Delivers Customer Service Change Using NICE Satmetrix UK-based consumer finance company, NewDay needed a more mature Voice of the Customer (VOC) program that would allow them to see the entire customer experience, and pinpoint the...

Toyota Financial Services

Toyota Financial Services Customer Success Story A Global Auto Finance Agency Manages a CX Transformation at Lightning Speed Learn how NICE Satmetrix holistic VOC as a part of a solution suite with NICE CXone helped one of the largest auto finance providers to quickly...

Ciox

Ciox Customer Success Story Rebuilding a Voice of the Customer Program in the Healthcare Sector Healthcare information management company, Ciox Health improved customer experience and customer engagement by operationalizing feedback across their organization. By...

International SOS

International SOSCustomer Success Story Discipline and the Right Software Solution are the Keys to CEM Success As a global leader in providing workforce resilience services that impact health, well-being, and security, International SOS has always been focused on...