PDF Stokke

PDF Stokke

Customer Success Story Stokke Customer Success StoryIntegration Drives Quick Follow Up with Customers for CX Gains Find out how Stokke uses Salesforce integration to develop a closed loop customer feedback process that enables quick follow up action with customers....
PDF Metso

PDF Metso

Customer Success Stories : Metso Customer Experience (CX) Program Maturity Leads to Success Discover how Metso leveraged NICE Satmetrix to develop a standard method of measuring customer loyalty and satisfaction that provided the ability to quickly respond to issues...
VIDEO Ciox

VIDEO Ciox

Customer Success Stories : Ciox How Ciox Health Built a Solid Foundation for CX Gains Sometimes the best outcomes – like a steadily increasing Net Promoter Score® — have a foundation in strong fundamentals. For health information management leader Ciox Health, taking...
PDF Livelo

PDF Livelo

Customer Success Stories : Livelo Expand Consumer Insights with Bottom-Up NPS® Discover how Livelo leveraged NICE Satmetrix to transform from a top-down customer approach that left them guessing about how customers feel about the overall journey and experience, to a...
PDF U.S. Bank Global Fund Services

PDF U.S. Bank Global Fund Services

Customer Success Stories : U.S. Bank Global Fund Services NICE Satmetrix Fuels Contact Center Culture Change Find out how U.S. Bank Global Fund Services implemented post-call surveys from NICE Satmetrix, integrating with their NICE portfolio of customer experience...
PDF Bluegrass Cellular

PDF Bluegrass Cellular

Customer Success Stories : Bluegrass Cellular Enhanced Feedback with 4 Short Questions Discover how Bluegrass cellular evolved their customer feedback strategy to transform customer data into easy-to-understand output. NICE Satmetrix’s omnichannel capabilities were...