PDF Stokke

PDF Stokke

Customer Success Story Stokke Customer Success StoryIntegration Drives Quick Follow Up with Customers for CX Gains Find out how Stokke uses Salesforce integration to develop a closed loop customer feedback process that enables quick follow up action with customers....
PDF Metso

PDF Metso

Customer Success Stories : Metso Customer Experience (CX) Program Maturity Leads to Success Discover how Metso leveraged NICE Satmetrix to develop a standard method of measuring customer loyalty and satisfaction that provided the ability to quickly respond to issues...
VIDEO Ciox

VIDEO Ciox

Customer Success Stories : Ciox How Ciox Health Built a Solid Foundation for CX Gains Sometimes the best outcomes – like a steadily increasing Net Promoter Score® — have a foundation in strong fundamentals. For health information management leader Ciox Health, taking...
PDF Livelo

PDF Livelo

Customer Success Stories : Livelo Expand Consumer Insights with Bottom-Up NPS® Discover how Livelo leveraged NICE Satmetrix to transform from a top-down customer approach that left them guessing about how customers feel about the overall journey and experience, to a...
PDF Bluegrass Cellular

PDF Bluegrass Cellular

Customer Success Stories : Bluegrass Cellular Enhanced Feedback with 4 Short Questions Discover how Bluegrass cellular evolved their customer feedback strategy to transform customer data into easy-to-understand output. NICE Satmetrix’s omnichannel capabilities were...
PDF Bobst

PDF Bobst

Customer Success Stories : Bobst Improving Industrial Operations, Management and Mindset with Voice of the Customer Learn how Bobst, a company with over 125 years of history, found a strategic edge in the modern market by adopting a complete customer experience (CX)...