Satmetrix Press Release
Satmetrix Expands R&D Presence with Establishment of New Facilities in India
FOSTER CITY, Calif., — May 24, 2007 — Satmetrix, the leading global provider of on-demand software applications and consulting services to measurably improve customer loyalty, today announced it has signed an agreement with India's first and largest technology park, Technopark, to open the company's expanded research and development facility. Satmetrix is a global company with headquarters in Silicon Valley, California and offices in London and New York. This expansion will continue to advance the company's global footprint in the field of customer loyalty solutions.
Satmetrix' expansion to India will be driven by the company's Chief Technology Officer, Varughese George. “Rapid innovation in research and development is paramount in realizing our vision to help companies create loyal customers,” said George. “The expansion of our R&D efforts into India will allow us access to additional software engineering and technology talent that will drive new innovations in our software offerings, helping us to keep pace with our growth and to continue to offer the most ground-breaking customer loyalty software solutions in the industry.”
Technopark is located in Trivandrum, India, the IT hub and knowledge capital of the state of Kerala. Technopark provides world-class, robust, and failsafe facilities for leading global organizations expanding operations to India. “We are pleased to have Satmetrix join a growing list of impressive companies who are part of the Technopark community looking for sustainable, competitive growth and access to top talent,” commented Said N. Radhakrishnan Nair, CEO of Technopark.
Satmetrix is recruiting staff for its India Development Center based in Trivandrum. The company is hiring engineers from across India for software product development, quality assurance, professional services and technical support disciplines.
About Satmetrix
Satmetrix is the leading global provider of on-demand software applications and consulting services to measurably improve customer loyalty. The company's solutions support enterprise-level deployments to gather trustworthy data on customer experience, derive actionable insights, and integrate this information into the daily work flow of employees throughout the organization. Satmetrix co-developed the Net Promoter® customer loyalty metric with Fred Reichheld, noted loyalty expert and Bain & Company Fellow. Satmetrix has deployed more than 700 enterprise feedback solutions in 40 languages. For more information visit www.satmetrix.com, or call 1-650-227-8300 in the US or +44 (0) 845 371 1040 in the UK and Europe.