Satisfaction doesn't inform strategic business
decisions. Loyalty, measured by Net Promoter and Satmetrix, does.
Satmetrix helped catapult us from a regional provider to national
Customer loyalty is the key to a sound business strategy. Find out how
RagingWire experienced growth by using customer insights from Satmetrix
software to inform every aspect of its business - from facility design
to online customer portals.
Net Promoter Certification
The only official Net Promoter® training and certification on the planet.
Recover At-Risk Customers
Convert at-risk customers into renewals. Learn how TW Telecom has reduced churn by over 27%.
Improve Customer Retention
Hear how Kronos achieved customer retention greater than 97%.