Benchmarks By Industry

Find out which brands stand out

Understand drivers of loyalty and satisfaction for your industry or even your direct competitors.

Benchmarks FSI

Financial Services

Banking, Brokerage & Investments, Credit Cards

Benchmarks Insurance


Health, Auto, Home & Contents, Life

Benchmarks Online Services

Online Services

Entertainment, Shopping, Travel

Benchmarks Retail

Retail Stores

Departments & Specialty, Grocery & Supermarkets, Drugstore & Pharmacies

Benchmarks Tech

Technology & Electronics

Tablets, Smartphones, Software & Apps, Laptops

Benchmarks Telco


Cable & Satellite TV, Cellular Phone, Internet

Benchmarks Travel

Travel & Hospitality

Airlines, Hotels

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Consumer Benchmarks 2014

See average scores and leaders by industry.

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