Upcoming Events
Net Promoter Customer Loyalty Certification Course
Net Promoter® 2.0 Conference
February 2-3, 2012
San Francisco
Now is the age of Net Promoter 2.0. From its roots as the score for measuring customer loyalty, NPS® has grown to be an entire system for applying customer experience improvement concepts across your business. Join us to discover how leading companies are using Net Promoter to listen and respond to the voice of the customer.
Upcoming Net Promoter Certification Courses
Net Promoter Certification is an intensive training course that teaches best practices for implementing, managing, and optimizing a Net Promoter program.
- Online: On Demand
- San Francisco: January 30-February 1 (in conjunction with the Net Promoter 2.0 Conference)
- London: March 13-15 (early bird rates expire February 10)
©2000-2011 Satmetrix Systems, Inc. All rights reserved. Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.