Net Promoter Economics Course Deepens Your Expertise

Take Your Customer Experience Business Savvy to the Next Level

Get a Handle on That Impact

Net Promoter Economics connects the dots so you can link customer experience improvements to the bottom line.
Raise your level of expertise from impressive to commanding.

Focus on the Bottom Line

Our advanced Net Promoter Economics course builds on your existing customer experience expertise. We recommend completing the certification courses before you dive into this one.

Quantify and Link to Growth

In this course, you’ll gain the skills you need to clearly demonstrate the link between improvements in Net Promoter Score and your company’s bottom line. Bolster your understanding with three case studies, and come away ready to build a framework for quantifying the impact of your work.

Get It in the Academy

Access the self-paced Net Promoter Economics course online as part of the Satmetrix NPX Academy.

Get a Handle on That Impact

Net Promoter Economics connects the dots so you can link customer experience improvements to the bottom line. Raise your level of expertise from impressive to commanding.

Get Your Economics On: Satmetrix NPX Academy