Inflexible Customer Feedback Solution Cramping Your CX Style?
Get unstuck today, and get results with a low-risk test drive of NICE Satmetrix
- Quickly take action with flexible, self-service CEM tools
- Get REAL CX impact from omnichannel insights and a truly unified VoC
- Partner with an established leader that you can trust to support your lasting success
Start today with a low-risk test drive, and see for yourself why NICE Satmetrix delivers more insights, for more impact. →
No Software Costs in 2020
Start today, with NICE Satmetrix for FREE Through 2020
Free access to NICE Satmetrix Customer Experience Management platform
Design and enablement of basic touchpoint survey at a discounted one-time cost of $10k
Web and email; additional channels at one-time cost
Pay on December 31st or walk away
Unlock the power of holistic insights across multiple touchpoints in the complete customer journey, including – and beyond website surveys.
- Adapt easily with flexible, integrated CEM tools
- Deliver results with a proven framework that drives more insights, for more impact
- Act quickly on holistic insights to increase loyalty, satisfaction, advocacy, and reduce customer churn
- Close the loop with real-time alerts, and role-based dashboards and reporting
- Unify omnichannel data and insights from the contact center and beyond
What is included in the offer?
No software costs in 2020
- Software: Free access to NICE Satmetrix Customer Experience Management platform
- Professional Services: Basic touchpoint survey at a discounted one-time cost of $10k
- Channels: Web and email; additional channels at one-time cost
- Terms: Pay on December 31, 2020 or walk away
What is not included in the offer?
The offer does not include set up of IVR, SMS, real-time data connectors, or text analytics. Customers may choose to add via professional services:
- IVR / Voice
- SMS (please note, additional pass-through messaging costs also apply)
- Text analytics + tuning
What does “Pay on December 31, 2020 or walk away” mean?
If at the end of 2020 you choose to discontinue use, your access will end.
To continue to leverage NICE Satmetrix beyond December 31, 2020, you are required to pay by December 31, 2020 for access beyond the year 2020.
What if I wish to continue to leverage NICE Satmetrix after the end of 2020?
If you would like to continue with NICE Satmetrix into 2021, go-forward pricing applies.
Are professional services included with this offer?
This limited-time offer of software at no cost is complemented by an offer of professional design and enablement of a basic touchpoint survey at a discounted one-time cost of $10k.