DATASHEET

Engaging the Organization in Customer Experience

Get Every Employee Hooked on Customer Insights

Driving customer experience (CX) improvements means all hands on deck. NICE Satmetrix CX software gives you the timely, role-specific information and collaborative tools to get the whole organization working in lockstep toward the same goal. With configurable templates for dashboards and reports, we make it easy to get the right information in front of every employee at the right time. We give you the tools to manage and monitor workflows, and the ability to integrate with the systems employees use every day, for seamless engagement.