Bringing the Customer Journey into View

See Your Customers Like You’ve Never Seen Them Before

You can’t improve the customer experience without a deep understanding of what drives customer loyalty and satisfaction. And you need to put that understanding in the context of the customer lifecycle. NICE Satmetrix CX software does just that, combining feedback gathered from every channel with data that measures performance. We give you a revelatory view of what customers really think of your brand, both overall and at every touchpoint along the way.

Download the datasheet to discover:


How you can easily collect customer feedback in any channel


Why missing out on indirect feedback leaves a hole in your knowledge


What role operational data should play in your CX program