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Miracle-Ear Customer
Success Story

NICE Satmetrix Amplifies the Voice of the Customer for Miracle-Ear

Increasing repeat purchases is an important way to grow revenue. Miracle-Ear is a leader in hearing aids. Their leaders and franchisees knew that they needed new ways to understand customers throughout their journeys. By deploying an advanced technology platform and insight program, Miracle-Ear is increasing repurchase rates and closing the loop on customer concerns.

1

NPS Growth

Find out how Miracle-Ear continues to consistently improve their NPS

2

Customer Loyalty

Learn what steps were taken to result in a steady increase in repurchase rates

3

Closing the Loop

Discover how Miracle-Ear utilizes NICE Satmetrix to create a closed loop process.