Satmetrix NPX: Safe and Reliable

DATASHEET Satmetrix NPX: Safe and Reliable Security and Usability Make Satmetrix Safe and Easy to Use You shouldn’t have to worry about the security of your customer experience data, and with Satmetrix, you don’t have to. Using security-focused architecture to access...

Voice of Customer Analytics | NICE Satmetrix

DATASHEET Extracting Actionable Insights at Scale with Superior VOC Analytics Identify the Key Drivers of Loyalty and Dissatisfaction A Customer Experience (CX) program can only provide so much value without strong analytics and metrics to support it. NICE Satmetrix...

Employee and Organizational CX Engagement | NICE Satmetrix

DATASHEET Engaging the Organization in Customer Experience Get Every Employee Hooked on Customer Insights Driving customer experience (CX) improvements means all hands on deck. NICE Satmetrix CX software gives you the timely, role-specific information and...

Complete Customer View | NICE Satmetrix CX Platform

DATASHEET Bringing the Customer Journey into View See Your Customers Like You’ve Never Seen Them Before You can’t improve the customer experience without a deep understanding of what drives customer loyalty and satisfaction. And you need to put that understanding in...