VIDEO Oriflame

VIDEO Oriflame

Customer Video Oriflame Cosmetics Director of Global Customer Experience Lea Kimpele and Global NPS Director Anna Potajallo discuss how Oriflame Cosmetics uses Satmetrix NPX to identify the areas that need improvement and to track progress. Watch the video to learn:...
VIDEO MX

VIDEO MX

Customer Video MX Forward-thinking SaaS money management software company MX had a clear plan for providing its banking and financial institution customers with superior service. They just needed robust CX technology to help execute it. Cooper Blackhurst, Senior...
VIDEO 8X8

VIDEO 8X8

Customer Video 8x8 The VOIP business is incredibly competitive. One way providers can differentiate themselves is by providing superior customer service and experiences. In this video, Yesenia Orozco, the lead for 8x8’s Voice of the Customer Program, talks about her...
VIDEO Essendant

VIDEO Essendant

Essendant uses customer experience management to overcome the unique challenge of its B2B business model.