Livelo

Livelo Customer Success Story Expand Consumer Insights with Bottom-Up NPS® Discover how Livelo leveraged NICE Satmetrix to transform from a top-down customer approach that left them guessing about how customers feel about the overall journey and experience, to a...

Metso

Metso Customer Success Story Customer Experience (CX) Program Maturity Leads to Success Discover how Metso leveraged NICE Satmetrix to develop a standard method of measuring customer loyalty and satisfaction that provided the ability to quickly respond to issues and...

Stokke

Stokke Customer Success Story Integration Drives Quick Follow Up with Customers for CX Gains Find out how Stokke uses Salesforce integration to develop a closed loop customer feedback process that enables quick follow up action with customers. Despite limited internal...