Bobst

Bobst Customer Success Story Improving Industrial Operations, Management and Mindset with Voice of the Customer Learn how Bobst, a company with over 125 years of history, found a strategic edge in the modern market by adopting a complete customer experience (CX)...

Bluegrass Cellular

Bluegrass Cellular Customer Success Story Enhanced Feedback with 4 Short Questions Discover how Bluegrass cellular evolved their customer feedback strategy to transform customer data into easy-to-understand output. NICE Satmetrix’s omnichannel capabilities were...

Livelo

Livelo Customer Success Story Expand Consumer Insights with Bottom-Up NPS® Discover how Livelo leveraged NICE Satmetrix to transform from a top-down customer approach that left them guessing about how customers feel about the overall journey and experience, to a...

Metso

Metso Customer Success Story Customer Experience (CX) Program Maturity Leads to Success Discover how Metso leveraged NICE Satmetrix to develop a standard method of measuring customer loyalty and satisfaction that provided the ability to quickly respond to issues and...

Stokke

Stokke Customer Success Story Integration Drives Quick Follow Up with Customers for CX Gains Find out how Stokke uses Salesforce integration to develop a closed loop customer feedback process that enables quick follow up action with customers. Despite limited internal...