PDF Livelo

PDF Livelo

Customer Success Story Livelo Customer Success Story Expand Consumer Insights with Bottom-Up NPS® Discover how Livelo leveraged NICE Satmetrix to transform from a top-down customer approach that left them guessing about how customers feel about the overall journey and...
PDF U.S. Bank Global Fund Services

PDF U.S. Bank Global Fund Services

Customer Success Story U.S. Bank Global Fund Services NICE Satmetrix Fuels Contact Center Culture Change Find out how U.S. Bank Global Fund Services implemented post-call surveys from NICE Satmetrix, integrating with their NICE portfolio of customer experience...
PDF  Bluegrass Cellular

PDF Bluegrass Cellular

Customer Success Story Bluegrass Cellular Customer Success Story Enhanced Feedback with 4 Short Questions Discover how Bluegrass cellular evolved their customer feedback strategy to transform customer data into easy-to-understand output. NICE Satmetrix’s omnichannel...
PDF Bobst

PDF Bobst

Customer Success Story Bobst Customer Success Story Improving Industrial Operations, Management and Mindset with Voice of the Customer Learn how Bobst, a company with over 125 years of history, found a strategic edge in the modern market by adopting a complete...
PDF Kronos

PDF Kronos

Customer Success Story Kronos Customer Success Story Using Dashboards to Drive Greater Customer Insights and Engagement Learn how Kronos implemented a system that captures customer feedback in six languages across the globe via email and its training platform....
PDF Virgin Money

PDF Virgin Money

Customer Success Story Virgin Money Customer Success Story Driving improved customer advocacy through VOC initiative and a rigorous program of customer research and customer insight-to-action planning Learn how Virgin Money implemented a VOC initiative that collects...