Turn At-Risk Customers into Loyal Net Promoters

Turn At-Risk Customers into Loyal Net Promoters Using ENLIGHTEN Intelligent Feedback The best way to establish lasting relationships with your friends and family is to listen, ask relevant questions, and adapt to their input. The conversation is key. It’s no different...

8 Point Checklist for Holistic Voice of the Customer Program Design

AT A GLANCE: 8 Point Checklist for Holistic Voice of the Customer Program Design Achieve Success with Digital Omnichannel CX Transformation Customer journeys have shifted in response to changing times. Service touchpoints that may have once been in person are now...

Miracle-Ear

Miracle-Ear Customer Success Story NICE Satmetrix Amplifies the Voice of the Customer for Miracle-Ear Increasing repeat purchases is an important way to grow revenue. Miracle-Ear is a leader in hearing aids. Their leaders and franchisees knew that they needed new ways...

Benco Dental

Benco Dental Customer Success Story Dental Supply Distributor Utilizes Satmetrix to Gain Insights Into Their Customer Journeys Customer satisfaction has always been the lead driver of this family-owned company’s status as an industry leader. As they grew across the...