PDF Pulse Secure

PDF Pulse Secure

Customer Success Story Pulse Secure Customer Success Story Using the Voice of the Customer to Drown Out the Competition Pulse Security receives 1100-1200 monthly transactional surveys. With NPX, they implemented a closed loop CX feedback process that provides...
PDF Williams Scotsman

PDF Williams Scotsman

Customer Success Story Williams Scotsman Customer Success Story Customer Experience Is Everyone’s Job at Williams Scotsman Learn how Satmetrix helped Williams Scotsman implement an easy-use turnkey CEM system that empowers action with real-time information. For the...
VIDEO 8X8

VIDEO 8X8

Customer Video 8x8 The VOIP business is incredibly competitive. One way providers can differentiate themselves is by providing superior customer service and experiences. In this video, Yesenia Orozco, the lead for 8x8’s Voice of the Customer Program, talks about her...
VIDEO Caliber Home Loans

VIDEO Caliber Home Loans

Customer Video Replay Caliber Home Loans Customer Success Story Caliber Home Loans Uses Satmetrix to Engage Employees with CEM The high stakes involved with home loan transactions make customer relationships a high priority for companies like Caliber. Michael Nasr,...
VIDEO Essendant

VIDEO Essendant

Customer Video Replay Essendant Customer Success Story Essendant Uses CEM to Turn Insights Into Actions Essendant’s business as a B2B supply distributor presents it with unique challenges. Igor Rajcevic, Director of Care and Sales Operations at Essendant, talks about...