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Net Promoter Certification
An Insider's View of Best Practice
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How can you choose the right methods and approaches to create more promoters in your business? Get the insider's perspective from recent certification participants, as they share their thoughts on the key concepts that can increase the effectiveness of your Net Promoter program. Guest speakers from companies in different industries and operating environments will share their personal views on what's most important, using real-world examples from their unique business settings.
Webinar speakers include:
- Desirree Madison-Biggs, Director of Customer Experience, Symantec
- Anna Slade, Global CSA Excellence Manager, Shell
- Marc Bowles, CMO, The Delta Companies
- Moderator: John Abraham, GM, Net Promoter Programs, Satmetrix
Watch Web Seminar »
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