Satmetrix for Communities
Create innovative on-line communities to drive success in product launches, enhance customer experience, improve customer loyalty, and activate positive word of mouth.
Our clients know how to succeed in today’s Web 2.0 environment by leveraging the power of brand-based communities to produce real results. Satmetrix for Communities enables you to engage thousands of customers, influencers, and prospects.
Listen to the collective wisdom of thousands
- Stay on top of trends and ahead of the competition
- Understand what’s driving purchase behavior
- Gain an accurate measurement of loyalty & advocacy
Engage individually with community members
- Co-innovate on product ideas and service improvements
- Test marketing messages for relevance and WOM value
- Combine scale with segmentation and adaptive profiling
Activate and unleash the power of citizen marketing
- Market to your customers in their own words
- Enable targeted communication via 1:1 marketing
- Drive positive word of mouth through demonstrated listening