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Join the Conversation

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Your customers are talking, are you listening? More importantly are you joining the conversation? Join Joseph Jaffe, author of Join the Conversation, Life After the 30-second Spot, and the popular “Jaffe Juice” blog & podcast to learn more about how organizations must accept the reality of consumer influence and the importance of customer experience and word of mouth in driving brand image. Learn how listening to customers and joining the conversation amplifies your voice in the market and helps you increase Promoters who buy more and refer their friends

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