If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at https://feedback-form.truste.com/watchdog/request.
The TRUSTe program does not cover information behind the login and information of www.ccsurvey.com, https://basic.satmetrix.com, https://support.satmetrix.com/desk/index.jsp and only covers the web sites www.satmetrix.com. In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe Seal.
Satmetrix complies with the U.S.-E.U. Safe Harbor framework and the U.S.-Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. To learn more about the Safe Harbor program, and to view Satmetrix’s certification, please visithttp://www.export.gov/safeharbor/. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us. If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by Internet at:http://www.truste.com/consumers/watchdog_complaint.php, fax at 415-618-3421, or mail at Watchdog Complaints at the TRUSTe mailing address available at http://www.truste.com/about-TRUSTe/contact-us. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: our name, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint to be shared with us. For information about TRUSTe or the operation of TRUSTe’s dispute resolution process, see http://www.truste.com/consumers/watchdog_complaint.php or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.
PART I: PERSONAL DATA PROCESSED ON BEHALF OF SATMETRIX CLIENTS
PART II: BUSINESS CONTACT INFORMATION
PART III: GENERAL
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Satmetrix stores [or does not store] this information for the sole purpose of sending this one-time email [and tracking the success of our referral program].
Your friend may contact us at firstname.lastname@example.org to request that we remove this information from our database.
9. SOCIAL MEDIA WIDGETS
Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personally identifiable information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
11. Links to 3rd Party Sites