Satmetrix Press Release
Satmetrix Announces Election of C. Scott Hartz to Board of Directors
FOSTER CITY, Calif., — September 19, 2007 — Satmetrix, the leading global provider of applications and consulting services to measurably improve customer loyalty, announced today the election of C. Scott Hartz to the company’s Board of Directors. Hartz brings more than 35 years of management consulting experience to the Board and has led transformational business solutions for Global 500 enterprises at Price Waterhouse and later PwC.
“There is no doubt Scott’s wealth of experience and industry knowledge will be an incredible asset to Satmetrix and the board,” said Richard Owen, CEO of Satmetrix. “We are looking forward to working with Scott to support us through the next phase of growth.”
“It’s exciting to join the company at this time. Net Promoter is proving to be a disruptive force in how companies collect and take action on customer feedback, and Satmetrix is the leader in applying Net Promoter-based technology and services to help companies operationalize their customer feedback, improve loyalty, and drive results,” said Scott Hartz. “I’ve been pleased to see the success Satmetrix customers are having at improving customer loyalty, resulting in financial performance improvements.”
Mr. Hartz is recognized as a pioneer in leading transformational business solutions for Fortune 500 global enterprises. His career in management consulting with Price Waterhouse, and PricewaterhouseCoopers brings experience with more than 70 percent of the Fortune 500 enterprises on a worldwide basis as well as numerous smaller business organizations and governmental units throughout the world.
Mr. Hartz is CEO of the Hartz Group and serves on the Boards of the Erie Insurance Group (Erie, PA) and Alien Technology (Morgan Hill, CA). From 1995 to 2002, while Global CEO of PwC Consulting, Hartz led the company's growth to a $6.0 billion enterprise with a global leadership position serving multi-national companies in corporate transformation, e-business and e-markets, supply chain services, CRM, and enterprise resource planning. In 1999 and 2000, he was named one of Consulting Magazine's top-10 most influential consultants.
Hartz also serves on The Wharton School Graduate Board and Lehigh University Business School Advisory Board. He holds a B.S. degree in Economics from Lehigh University and an MBA degree from The Wharton School at the University of Pennsylvania.
About Satmetrix
Satmetrix is the leading global provider of on-demand software applications and consulting services to measurably improve customer loyalty. The company’s solutions support enterprise-level deployments to gather trustworthy data on customer experience, derive actionable insights, and integrate this information into the daily work flow of employees throughout the organization. The company has deployed more than 700 enterprise solutions in 40 languages. For more information visit www.satmetrix.com, or call 1-650-227-8300 in the US or +44 (0) 845-371-1040 in the UK and Europe.