Satmetrix Press Release
March 1, 2004
Satmetrix Systems Appoints Two New Executives to Head Sales and Marketing
Industry Veterans, Peter Van Houten, Former Dun & Bradstreet Executive, Becomes VP of Field Operations and Shelley Symonds, Former Oracle Executive, Becomes VP of Marketing
MOUNTAIN VIEW, Calif., — March 1, 2004 — Satmetrix Systems, the leader in global customer experience management systems announced today the expansion of its executive management team with the hiring of Peter Van Houten as vice president of field operations and Shelley Symonds as vice president of marketing. Van Houten's extensive career includes success in driving the sales efforts of top companies such as Dun & Bradstreet, CommerceOne and Ross Systems. Symonds' has 16 years of successfully driving product management, marketing and corporate marketing for industry leaders such as Oracle, Comergent and ASK/Ingres.
"We are delighted to announce the addition of Pete and Shelley to our team. Pete's proven track record in building global sales and operations organizations, combined with Shelley's successful experience in creating and marketing high value enterprise solutions, will be key assets as we move forward," said Richard Owen, President and CEO of Satmetrix Systems.
"For large enterprises, the business opportunity to drive profitable growth from customer experience is compelling," said Van Houten. "Satmetrix is the preferred choice of an impressive roster of world class companies. I look forward to building on this customer success."
"Satmetrix' solution can truly alter the way an organization operates, driving the right data to the right people at the right time to make a difference to their customers," said Symonds. "For the first time, Satmetrix is fulfilling the promise of customer experience management within the context of financial and operational metrics. I am excited by the prospect of continuing to extend the boundaries of customer experience management with our technology, process and thought leadership."
About Satmetrix Systems
Satmetrix Systems is the global leader of customer experience management solutions. Satmetrix provides the most complete solution to allow organizations to manage and improve the customer experience across all touch points for profitable growth. BearingPoint, Dow Jones, Equant, Hewlett-Packard, Lucent Technologies, Nike, Nokia, Sodexho, and Siebel Systems are among the industry leaders that rely on Satmetrix Systems. Headquartered in Mountain View, CA, Satmetrix Systems has sales and service offices in New York and London. For news, product demos, and other company information, visit www.satmetrix.com.
Public Relations Contacts:
Karin Kristenson
Satmetrix Systems
Ph: 650-314-2329
karink@satmetrix.com