Satmetrix Press Release
September 02, 2003
Richard Owen Appointed to President and Chief Executive Officer of Satmetrix Systems
MOUNTAIN VIEW, Calif. — September 02, 2003 — Satmetrix Systems, the leading provider of enterprise solutions for improving business loyalty and profitability, today announced the appointment of Richard Owen to President and Chief Executive Officer. Mr. Owen is a key addition to the management team to lead the anticipated growth of enterprise business loyalty solutions in U.S. and European markets. Former CEO and founder André O. Schwager is assuming the position of Chairman of the Board.
With a proven track record of leading business development and operational efforts to drive profits, Owen has more than 15 years of experience to draw upon as he enters the business loyalty market. Most recently, Owen served as CEO of publicly traded Avantgo Inc., a provider of mobile enterprise technology, where he grew revenue from $3 million to more than $20 million, and led the company through a mezzanine financing as well as an IPO. Sybase subsequently acquired Avantgo.
Prior to Avantgo, Owen spent eight years at Dell Computer Corporation in various executive positions, most recently as vice president of Dell Online Worldwide. Owen was responsible for all aspects of Dell's Internet strategy and online business revenues on a worldwide basis—building Dell's online business to cover 50 percent of the company's sales volume. Richard began his career as a consultant for KPMG Management Consultants where he worked for European high-technology manufacturers in the EMEA region on marketing strategy and business development, including Hewlett Packard and Apple.
“Richard Owen is a high-caliber executive who brings tremendous strategic, financial and operational talent to our already strong leadership team. His tenure at Dell deeply ingrained the concepts of customer focus, customer satisfaction and loyalty—the essence of what Satmetrix stands for,” said André Schwager, founder and Chairman of the Board of Satmetrix Systems. “His addition to our company is a measure of the professional growth we expect in the near future. I'm confident that Owen has all of the expertise necessary to bring Satmetrix to the next level.”
Mr. Schwager is assuming the position of Chairman of the Board and will continue to be focusing on strategic partnerships and alliance opportunities, growing the company non-organically, supporting the sales team and cultivating key relationships with customers.
“Satmetrix offers the most unique business loyalty solutions in the customer relationship management industry, and the opportunity for significant growth, both organically and through partnerships, is tremendous,” said Owen. “I am looking forward to expanding on the proven market presence as well as the company's strong customer and partner relationships that have been built over the years by the management team.”
Owen holds a Bachelor's degree from Nottingham University in England, and a Master's degree from MIT Sloan School of Management.
About Satmetrix Systems
Satmetrix Systems is the global leader of business loyalty solutions. Satmetrix provides the only solution that integrates cutting-edge research methodology, scalable web technology, and the ability to link real-time loyalty data to financial metrics, enabling companies to take the right actions to get the desired results. Bearing Point, FileNet, Hewlett-Packard, Lucent Technologies, Network Associates, Nokia, PeopleSoft, PTC, and Siebel Systems are among the industry leaders that rely on Satmetrix Systems. Headquartered in Mountain View, CA, Satmetrix Systems has sales and service offices in New York and London. For news, product demos, and other company information, visit www.satmetrix.com.
Public Relations Contact:
Karin Kristenson
Satmetrix Systems
Ph: 650-314-2329
karink@satmetrix.com