Satmetrix®

Press Release Archive

July 8, 2008

Rackspace Looks to Satmetrix and Net Promoter to Enhance "Fanatical Support"

June 4, 2008

Western Corporate Federal Credit Union Selects Satmetrix to Drive Customer Loyalty Program for Member Credit Unions

June 3, 2008

SAVVIS Selects Satmetrix to Build Customer Loyalty

April 17, 2008

Six Innovative Credit Unions Form Member Loyalty Group, L.L.C.

April 10, 2008

Satmetrix Benchmarks Net Promoter Scores in Four Key Industry Sectors

March 26, 2008

Satmetrix Study Defines Economic Impact of Word-of-Mouth

March 05, 2008

Satmetrix for Communities Enables Companies to Build Customer Loyalty and Activate Positive Word of Mouth

January 31, 2008

Satmetrix Hosts the Second Annual Net Promoter Conference Drawing 400 Business Leaders from 24 Countries

January 16, 2008

Satmetrix Solutions Enhances HP Relationship Assessment Process (RAP) Designed to Strengthen Customer Loyalty and Improve Business Relationships

December 04, 2007

Satmetrix to Sponsor Second Annual Net Promoter Conference for Customer Loyalty Professionals in Miami, January 24-25, 2008

September 26, 2007

Satmetrix Expands Its Customer Loyalty Offerings with Acquisition of Informative, Inc.

September 19, 2007

Satmetrix Announces Election of C. Scott Hartz to Board of Directors

July 17, 2007

Satmetrix Appoints Industry Veteran Deborah Eastman as Chief Marketing Officer

June 28, 2007

Loyalty Professionals Share Best Practices at First Ever European Net Promoter Conference

May 24, 2007

Satmetrix Expands R&D Presence with Establishment of New Facilities in India

May 2, 2007

First Ever European Net Promoter Conference for Customer Loyalty Professionals Announced for London June 27-28

April 3, 2007

Study by Filene Research Institute and Satmetrix Examines Credit Union Member Loyalty

March 22, 2007

Satmetrix Founder to Deliver Webinar Based on New Customer Experience Research Published in Harvard Business Review

March 1, 2007

Satmetrix Releases Enterprise Version 11.1 of Customer Loyalty Software with Enhanced Net Promoter Support

February 22, 2007

Satmetrix Reveals Findings on Cultural Differences in Customer Loyalty Surveys and Net Promoter Scores

February 1, 2007

Customer Loyalty Professionals Exchange Best Practices at Inaugural Net Promoter Conference

December 12, 2006

Satmetrix Appoints Harvard Professor Das Narayandas to Board

November 27, 2006

Inaugural Net Promoter Customer Loyalty Conference Announced for New York, January 31, 2007

November 9, 2006

Satmetrix Wins the SSPA Recognized Innovator Award

October 24, 2006

Satmetrix Appoints John Abraham, CMO and Gary Potts, CFO

October 5, 2006

Satmetrix Releases Enterprise Version 11 to Streamline Collection of Customer Loyalty Data

August 14, 2006

Satmetrix and BearingPoint to Speak at ICCM Conference in Chicago

August 8, 2006

Aggreko Puts Its Finger on the Pulse of Customer Experience with Satmetrix

July 11, 2006

Google, Apple and Symantec?s Customers are the Most Loyal

June 21, 2006

2006 Satmetrix Thought Leader Roundtable Focused on Optimizing Customer Service with Customer Experience Management

June 7, 2006

Time Warner Cable?s Road Runner Tops First Net Promoter Telecommunications Industry Research

May 23, 2006

Satmetrix Appoints Varughese George as Chief Technology Officer

May 16, 2006

Satmetrix Presents Webinar Series Covering Customer Experience Management Solutions and Best Practices

May 9, 2006

Commerce Bank Tops First Net Promoter Financial Services Industry Research

May 2, 2006

Satmetrix Launches Net Promoter Fast Start to Help Companies Quickly Measure Their Net Promoter Score

May 2, 2006

Satmetrix Launches Enterprise Version 10 to Help Companies Turn Customer Feedback Data into Profit

May 2, 2006

FileNet Earns Highest Recognition for its Customer Loyalty Practices from Satmetrix

April 4, 2006

Satmetrix CEO Richard Owen Presents At Institute for the Study of Business Markets

March 28, 2006

Satmetrix announces that CA Chooses Its CEM Solutions to Drive Enhanced Customer and Partner Experience

March 7, 2006

Satmetrix to Host Exclusive, Invitation-Only Breakfast Briefing with Customer Loyalty Guru and Author Fred Reichheld

January 25, 2006

Satmetrix Unveils Netpromoter.com, an Online Community for Executives Interested in "The Ultimate Question"

January 9, 2006

Satmetrix? European Thought Leader Roundtable Delivers Service and Support Customer Experience Management Insights

December 5, 2005

Satmetrix Appoints Enterprise Software Veteran Tony Gaughan to Vice President of Products

November 8, 2005

COLT Deploys Satmetrix to Spearhead Customer Experience Program

October 25, 2005

Irdeto Access Builds on Customer Satisfaction Leadership and Beats Industry Benchmarks

October 17 , 2005

MCI Expands Satmetrix Engagement to Enhance European Customer Loyalty Program.

June 22, 2005

Satmetrix Systems Thought Leader Roundtable

March 22, 2005

Satmetrix Systems Unveils New Enterprise CEM Products

December 7, 2004

Satmetrix Systems Thought Leader Roundtable Delivers Customer Experience Management Insights

March 1, 2004

Satmetrix Systems Appoints Two New Executives to Head Sales and Marketing

January 19, 2004

Satmetrix Recognizes Cypress Semiconductor Corp.'s Best Practices in Business Loyalty

September 30, 2003

Satmetrix Systems Recognizes FileNet Corporation's Best Practices in Business Loyalty

September 19, 2003

Satmetrix Systems Names Laura Brooks Chief Methodologist and Vice President

September 02, 2003

Richard Owen Appointed to President and Chief Executive Officer of Satmetrix Systems

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