Satmetrix®

News

Press Releases

Six Innovative Credit Unions Form Member Loyalty Group, L.L.C.

Satmetrix Benchmarks Net Promoter Scores in Four Key Industry Sectors

Satmetrix Study Defines Economic Impact of Word-of-Mouth

Satmetrix for Communities Enables Companies to Build Customer Loyalty and Activate Positive Word of Mouth

Satmetrix Hosts the Second Annual Net Promoter® Conference Drawing 400 Business Leaders from 24 Countries

Satmetrix Solutions Enhances HP Relationship Assessment Process (RAP) Designed to Strengthen Customer Loyalty and Improve Business Relationships

Satmetrix to Sponsor Second Annual Net Promoter® Conference for Customer Loyalty Professionals in Miami, January 24-25, 2008

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Featured News

CNBC's Business of Innovation series showed how LEGO's use of Adaptive Conversation technology from Satmetrix (formerly Informative) led to one of its most successful product launches.

Articles

April 4, 2008
The Wise Marketer, thewisemarketer.com

March 31, 2008
Press Release News, PR News

March 27, 2008
Satmetrix Study Finds Financial Impact of Positive, Negative WOM, WOMMA

February 08, 2008
Sage Software Provides Systems and Services to Thousands of Medical Practices, HIStechReport

December 29, 2008
Behind the Scenes at Net Promoter Miami, InfoWorld

December 17, 2007
Can’t Get No Satisfaction (Anywhere Else), Credit Union Journal

April 6, 2006
How to Conduct an Interactive Survey..., Marketing Sherpa

February 2006
Geeks in Toyland, WIRED

September 1, 2005
The Only Question that Matters, CNN Money