Europe B2C Benchmarks

UK – Computer Hardware

This report includes Net Promoter Scores and customer experience drivers for the following 6 computer hardware companies. Purchase the 2011 report and receive last year’s report on a complimentary basis.

  • Acer
  • Apple
  • Dell
  • HP
  • Sony
  • Toshiba

$595 | Report Overview | Purchase Report

Report highlights:
Apple had the highest score at 69%, more than double the industry average of 27% and 58 NPS points above the lowest score of 11%.

Europe Package – Computer Hardware
Purchase all three computer hardware reports for France, Germany and save 20%. $1588 | Learn more

NPS data is also available for U.S. consumer computer hardware. | $795 | Learn more

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