Europe B2C Benchmarks

Germany – Computer Hardware

This report includes Net Promoter Scores and customer experience drivers for the following 7 computer hardware companies. Purchase the 2011 report and receive last year’s report on a complimentary basis.

  • Acer
  • Apple
  • Dell
  • Fujitsu
  • HP
  • Medion
  • Sony

$695 | Report Overview | Purchase Report

Report highlights:
Apple, at 70% NPS, had the highest score in the computer hardware sector in Germany. All brands except Fujitsu had positive scores in the computer hardware segment, indicating strong competition and consumer preferences. Average scores were 19%.

Europe Package – Computer Hardware
Purchase all three computer hardware reports for France, Germany and save 20%. $1588 | Learn more

NPS data is also available for U.S. consumer computer hardware. | $795 | Learn more

Return to NPS Benchmarks