Europe B2C Benchmarks

Germany – Car Insurance

This report includes Net Promoter Scores and customer experience drivers for the following 6 car insurance providers. Purchase the 2011 report and receive last year’s report on a complimentary basis.

  • Allianz
  • AXA
  • DEVK
  • ERGO Versicherung
  • HUK Coburg
  • R+V Versicherung

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Report highlights:
HUK-COBURG took top spot, outpacing number two rival DEVK in this year’s benchmark. HUK-COBURG increased its NPS from 15% in 2010 to 28% in 2011 in a sector with average scores of only 2%.

Europe Package – Car Insurance
Purchase all three car insurance reports for France, Germany and the UK and save 20%. $2068 | Learn more

NPS data is also available for U.S. consumer auto insurance. | $850 | Learn more

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