U.S. B2C Benchmarks

Retail – Grocery & Supermarkets

This report includes Net Promoter Scores and customer experience drivers for the following 13 grocery and supermarket stores:

  • Albertsons
  • Food Lion
  • Giant Eagle
  • HEB
  • Kroger
  • Publix
  • Safeway
  • Shop Rite
  • Stop & Shop
  • Trader Joe’s
  • Wal-Mart
  • Wegmans
  • Whole Foods

$950 | Report Overview | Purchase Report

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