Net Promoter Day — Düsseldorf, Germany
Tuesday 30 November, 10 am – 5 pm
Steigenberger Hotel
Participation Fee: €200
Satmetrix is the leading provider of successful customer experience management programmes and the co-developer of Net Promoter®.
On 30 November 2010 we will be holding an exclusive event dedicated to Net Promoter and advancing your customer experience programme.
This forum is a unique opportunity to:
- Hear how other companies have implemented Net Promoter in their operations
- Network with customer experience experts from a variety of industries.
- Gain practical guidance and insights from Satmetrix, based on its work with other leading brands
Guest speakers from Richard Owen, James Young (Satmetrix), Abbott, Ball Packaging, Institut Staumann, Bühler, Symantec, Carl Zeiss and other companies will share case studies of Net Promoter best practices and results. The day’s agenda from 10am to 4pm will be followed by a networking reception.
Please note that this event will be held primarily in German.
Request your invitation to attend.
Why Attend?
Net Promoter Day is ideal for brand leaders and customer loyalty practitioners who are looking to:
- Get a better understanding of Net Promoter: the Score and the Discipline
- Learn about best practices for implementing a Net Promoter programme
- Learn from top brands about how Net Promoter is transforming their business
The agenda focuses on:
- Achieving a customer-centric culture at all levels of the organisation
- Delivering an excellent customer experience, consistently and profitably
- Capturing actionable voice of the customer feedback to drive short and long-term improvements
Request your invitation to attend
(This event is open to corporate users and partner companies only.)
©2000-2011 Satmetrix Systems, Inc. All rights reserved. Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.