Customer Support

Our Customer Support team is here to ensure your success by resolving your issues whenever you need help.

We provide 24 x 5 application support, 24 x 7 x 365 emergency support, and ongoing software updates..

Satmetrix Expert Center

Satmetrix customers can log service requests, track requests, and access other support resources through the Satmetrix Expert Center, a secure extranet support site.

Using our Client Support Center, customers can:

  • Submit service requests
  • Submit change requests
  • Add notes to existing requests
  • Monitor status of requests
  • Search knowledge articles
  • Suggest product enhancements
  • Post Question and Answers with customer community

11.x customer can log service requests, track requests, and access other support resources through the Satmetrix Client Support Center


Satmetrix Support Contact Information

  • E-mail: support@satmetrix.com
  • Direct: 650.227.8398
  • North America: 1.866.697.2103
  • India: +91 471.407.6812
  • London: +44 (0) 845.894.4848