Board of Directors and Advisory Team

Board of Directors

C. Scott Hartz
C. Scott Hartz is recognized as a pioneer in leading transformational business solutions for Fortune 500 global enterprises. His career in management consulting with Price Waterhouse and PricewaterhouseCoopers brings experience with more than 70 percent of the Fortune 500 enterprises on a worldwide basis as well as numerous smaller business organizations and governmental units throughout the world. He is CEO of the Hartz Group and serves on the Boards of the Erie Insurance Group (Erie, PA) and Alien Technology (Morgan Hill, CA). From 1995 to 2002, while Global CEO of PwC Consulting, Hartz led the company’s growth to a $6.0 billion enterprise with a global leadership position serving multi-national companies in corporate transformation, e-business and e-markets, supply chain services, CRM, and enterprise resource planning. Hartz also serves on The Wharton School Graduate Board and Lehigh University Business School Advisory Board. He holds a B.S. degree in Economics from Lehigh University and an MBA degree from The Wharton School at the University of Pennsylvania.

Richard Owen
Richard Owen is President and CEO of Satmetrix Systems, responsible for all aspects of strategy and day-to-day operations. Prior to Satmetrix, Owen was Chairman and CEO of NASDAQ-traded AvantGo, Inc., the leading provider of Enterprise Mobility Solutions to Fortune 1000 companies. AvantGo was successfully sold to Sybase, Inc. Prior to AvantGo, Owen spent eight years at Dell Computer Corporation in various executive positions, most recently as vice president of Dell Online Worldwide. He was responsible for all aspects of Dell’s Internet strategy and online business revenues on a worldwide basis—building Dell’s online business to cover 50 percent of the company’s sales volume. He began his career as a consultant for KPMG Management Consultants, where he worked for European high-technology manufacturers in the EMEA region on marketing strategy and business development, including Hewlett Packard and Apple. Owen holds a Bachelor’s degree from Nottingham University in England, and a Master’s degree from MIT Sloan School of Management.

Jim White
Jim White’s investment focus includes consumer facing, enterprise application and infrastructure solutions. Common to his investments are opportunities that have exceptional people and a compelling point of view on the marketplace and a unique value proposition. Jim currently serves on the board of Digital Chocolate, Forterra Systems, Inquira, Networks in Motion (NIM), Object Reservoir, Glassdoor.com , Right Hemisphere, Satmetrix, Shutterfly (IPO 9/06 Nasdaq:SFLY), Streetline Networks and WebVisible and managed SHV’s investment in Bix.com (acquired by Yahoo 01/07), Data Domain (IPO 6/07 Nasdaq:DDUP), Farecast.com (acquired by Microsoft 04/08), Infinera (IPO 6/07 Nasdaq:INFN) and There.com (Makena Technologies).

Jim White joined Sutter Hill Ventures in 2000 from Macromedia Inc. In his four years with Macromedia he held the position of VP of Marketing and then GM of the Interactive Learning Division which was sold to IBM Software Group. Prior to Macromedia, Jim was a VP of Marketing for Silicon Graphics. In his eight years at SGI he helped to start and build their 3D graphics workstation business. Jim began his career with the Hewlett-Packard Company in the PC division and was part of the core team that created the Vectra Product line spending time in engineering, sales and product marketing. He received a BS in Industrial Engineering from Northwestern University in 1984 and an MBA from Harvard University in 1989.

Kris Hagerman
Kris Hagerman has served as the CEO of Corel Software since May 2008. Prior to joining Corel, Hagerman was a Senior Advisor at Vector Capital, a leading private equity firm. Prior to that, he served as Group President, Data Center Management at Symantec where he was responsible for all product development, product management, and go-to-market strategies for one of Symantec’s three business units, focused on enterprise infrastructure software. Hagerman joined Symantec through the company’s merger with Veritas Software in July 2005. At Veritas, he was executive vice president and General Manager of the storage and server management group, where he led all product-related efforts for one of Veritas’ two business units. Hagerman also served as founder and CEO of Affinia Inc., which offered the Internet’s first contextual merchandising platform, and BigBook, Inc., a pioneering Internet yellow pages service. His experience also includes positions at Silicon Graphics, McKinsey & Company, and Morgan Stanley.  Hagerman holds an MBA from the Stanford Graduate School of Business. He also received a master’s degree in international relations from Cambridge University and a bachelor’s degree in Russian and economics from Dartmouth College.

Advisory Team

David Crockett
Dave Crockett was a founding partner of Aspen Ventures, a venture capital firm specializing in seed and early stage funding for technology start-ups. Prior to founding Aspen, Crockett served as a Vice President for 3i Ventures, President and CEO of Pyramid Technology, and President and CEO of Dataquest. Crockett has held management and operational positions with Hewlett Packard and IBM and was a principal in two start-up companies that were successfully acquired. Crockett holds a BSEE from Brigham Young University, a MSEE from Stanford University, and a Ph.D. from the University of Illinois.

Jim Gaither
Jim Gaither joined Sutter Hill Ventures in 2000 after working with Sutter Hill for many years as advisor, lawyer, Special Limited Partner, and fellow director of portfolio companies. He has been a leading Silicon Valley lawyer and entrepreneur for many years, and helped build his firm, Cooley Godward Kronish LLP, into one of the top technology firms in the country. He is currently on the boards of the following companies: Kineto Wireless and NVidia and serves as Chairman of the Board of Makena Capital. Gaither also serves as Chairman of the Board of Trustees of the Carnegie Endowment of International Peace and Vice Chair of The William and Flora Hewlett Foundation. Gaither received his B.A. in Economics from Princeton in 1959 and his JD from Stanford in 1964. Following graduation from law school, he clerked for Chief Justice of the United States, Earl Warren, and was a Special Assistant in the Justice Department and Staff Assistant to President Lyndon Johnson before returning to the Bay Area.

Richard Levin
Richard C. Levin was named the twenty-second president of Yale in 1993. He is guiding the university through an unprecedented $3 billion campus renovation and building program. He has also forged global alliances and shared programs with the People’s Republic of China and a new distance learning collaboration with Oxford and Stanford universities. Levin serves as a member of the Board of Science, Technology, and Economic Policy at the National Academy of Sciences and he also serves as a trustee of the William and Flora Hewlett Foundation, one of the largest philanthropic organizations in the United States. Levin received his Bachelor’s degree in history from Stanford University in 1968 and he earned a B. Litt. Degree at Oxford University. In 1974, he received his Ph.D. from Yale and that same year he was named to the Yale Faculty.

Das Narayandas
Das Narayandas is a James J. Hill Professor of Business Administration and Co-Chair for the Program for Leadership Development at Harvard Business School. A well-respected author of many articles on B2B marketing and customer management, he has worked with and researched many of the world’s best customer focused companies. With articles appearing in Harvard Business Review, Journal of Marketing, Journal of Service Research, Journal of the Academy of Marketing Science, Journal of Marketing Research, and Sloan Management Review, Professor Narayandas has been quoted in publications such as The Economist and U.S. News & World Report. He has consulted and/or developed and executed in-house training programs for such companies as GE, Honeywell, J&J, Brambles, Northrop Grumman, RBS, Stryker, Merrill Lynch, Tata Group, Satyam, Liberty Mutual, 3M, Microsoft, Nortel, and Praxair among other companies in the areas of B2B Marketing, Customer Management, Strategic Marketing, Pricing, Personal Selling and Sales Management.

Fred Reichheld
Fred Reichheld, Bain & Company, is a Bain fellow, and founder of the firm’s Loyalty Practice. His pioneering work in the area of customer, employee, and investor retention has quantified the linkage between value, loyalty and profits. Widely recognized as one of the world’s leading authorities on business loyalty, he is an international best-selling author of “The Ultimate Question: Driving Good Profits and True Growth” (Harvard Business School Press), “Loyalty Rules! How Today’s Leaders Build Long-Lasting Relationships” (Harvard Business School Press) and “The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value”, (Harvard Business School Press). A frequent speaker to major forums and groups of senior executives worldwide, Reichheld’s work has been featured in leading publications including The New York Times, Business Week, Fortune, and the Economist, and his publications include widely read articles in the Harvard Business Review and The Wall Street Journal. Reichheld holds a BA from Harvard College and an MBA from Harvard Business School.

Andre Schwager
Prior to founding Satmetrix Systems, Andre Schwager was president of Seagate Enterprise Management Software. He also served for 5 years as president and chief executive officer of NetLabs, a network and systems management software company. Before joining NetLabs, Schwager was president and chief executive officer of several early-phase companies in the areas of electronic design automation and scientific computation. He was also a key manager for 12 years with Hewlett-Packard Company. In his last four years at Hewlett-Packard, he served as general manager of the Information Networks Division. Schwager holds a BSEE from the University of Utah and an MSEE from the University of Santa Clara.