Net Promoter Customer Loyalty Certification is a three-day intensive training course that teaches best practices for implementing, managing and optimizing a Net Promoter program. Designed for leaders and team members of customer loyalty and customer experience programs, the curriculum includes real-world case studies, lectures and roundtable discussions. The content leverages our years of experience in deploying successful Net Promoter programs. The course is delivered by Satmetrix practitioners who are thought leaders and experts in the customer loyalty space. > Read more about Net Promoter Certification