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We’d be delighted to hear from you! Reach out anytime to learn how we can help create a customer experience program that powers growth for your business.
Satmetrix is the leading global provider of customer experience management software for companies who know that customer experience drives success. Our flagship product, Satmetrix NPX, delivers powerful, cost-effective customer experience management in a complete, always-on SaaS solution. The world’s most forward-thinking companies choose Satmetrix to help them build and manage customer experience programs that deliver bottom-line results.
Satmetrix had been advancing the field of customer experience through software, data, and expertise for more than 15 years. We co-created the Net Promoter Score®, the most respected measure of customer experience and only proven predictor of growth. We have spent the years since its introduction in 2003 refining and battle-testing best practices for improving the customer experience; our software puts our expertise into practice.
Satmetrix draws on our ever-growing database of CX performance data – the world’s largest – to help guide the best practices built into our software and delivered through our customer success teams and our training courses.
Satmetrix is a part of NICE (Nasdaq:NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions, helping organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens. Over 25,000 organizations in more than 150 countries, including over 85 of the Fortune 100 companies, are using NICE solutions. For more about NICE, visit www.nice.com.
Purpose-built and comprehensive software delivered in the cloud
The world’s largest set of CX performance data drives our work – and yours
Battle-tested, real-world insights to guide you to CX success